Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within the timeframe specified below.

Return Window

You may return any unworn, unwashed item within 30 days of receipt. Items must be in their original condition with all tags attached.

How to Return

To initiate a return, please contact our customer service team at the email address listed on our Contact page. We will provide you with a return shipping label and instructions.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at checkout.

Exchanges

If you would like to exchange an item for a different size or colour, please contact our team and we will be happy to assist. Exchanges are subject to availability.

Non-Returnable Items

For hygiene reasons, certain items such as underwear and swimwear are not eligible for return unless they are faulty or defective.

Avenel Row — Modern Essentials for Men